FAQ
1) What is the payment method we can accept?
We only accept Credit Card and T/T bank transfer payment method now, if you want use paypal to arrange payment, you can move to our Aliexpress store,
NUMOBAMS Store - Amazing products with exclusive discounts on AliExpress
2)What is the guarantee? And how is the after sales service ?
We will solve all the reasonable problem for our buyer, we can guarantee what you received is 100% new product and in good working condisttion. For the problem you met during use our machine, you can take photo and video to us, we will always give you solution and suggestions. There is no platform can protect you , you can only trust us. If you are worried in this method, you can select place order through our Aliexpress store,Aliexpress provide buyer protection service.
NUMOBAMS Store - Amazing products with exclusive discounts on AliExpress
3)How to solve problem, if you recieved damaged machine or got problem during use.
Please take photo and video to us about the situation , information can send to samli@numobams.com or whatsapp: +86-13875981566.
Please use your order number as title.
4) Why price here is the cheapest?
Because of there is no other platform between us (like Amazon,Ebay,Aliexpress, etc),most platform will charge around 10%-25% commission from each order. So we can set the cheapest price on our official page. However, please notice that the price show on our link is pay via T/T bank transfer method, if you want pay to us in this method,please make the bank fee all charged at your side(around USD20-USD85),we need receive the price set on our page. If you want to pay via Credit Card, the price would include 3.2%, it is Credit Card company commission.
5) About tax free delivery method.
Courier company like UPS,DHL,TNT,FEDEX,EMS, China post office parcel, EUB,etc are all not include tax cost, select these delivery method,you would be asked to pay tax cost.
We now have tax free method to most main country in the world for big machine,detail rules as below.
a) For over 5KG weight parcel, EU, Thailand ,Kyrgyzstan buyer can place order directly, it is tax free and delivery to door service.RU, Belarus,Kazakstan is tax free ,but you need pick up machine from the transport company warehouse in or around your city.
b) For over 50KG parcel, USA,Australia,Japan,Philippines,Malaysia,Indonesia,Qatar,Saudi Arabia,The United Arab Emirates buyer need provide detail address to confirm freight cost. It is tax free and delivery to door service.
c)For Korea and Singapore buyer, it is delivery to door service, but you need pay tax cost .
6)About cheapest freight cost.
For most tax include area country, the tax free method we provide is the cheapest freight cost .
For other area country, the most cheapest freight cost is delivery by sea to the seaport , if you can pick up machine from the seaport and make customs clearance yourself , the freight coust would between USD100- USD300, but you have to pay tax cost ,seaport cost and customs clearance cost at your local. You can contact with your local customs to know detail cost .Please notice that we only accept T/T bank transfer payment method, if you want to use delivery by sea to seaport method. And we need detail seaport name to confirm the sear freight.
7) Why not provide delivery to door service in Russian Federation ?
Because of Russian Federation is too big, some buyer is far away from center city, some buyer is near to the warehouse. It is hardly to estimate an average delivery to door service price at beginning. So we don't add this service on our price, buyer can decide whether to buy delivery to door service according to their real situation at the destination warehouse themselves.
8)Wheter I can trace my parcel movement?
All the delivery method has tracking number and page, even for delivery by sea method, you can use the ship number to trace the movement trace on specially tracking page. We will provide to you after we send your parcel out.
We only accept Credit Card and T/T bank transfer payment method now, if you want use paypal to arrange payment, you can move to our Aliexpress store,
NUMOBAMS Store - Amazing products with exclusive discounts on AliExpress
2)What is the guarantee? And how is the after sales service ?
We will solve all the reasonable problem for our buyer, we can guarantee what you received is 100% new product and in good working condisttion. For the problem you met during use our machine, you can take photo and video to us, we will always give you solution and suggestions. There is no platform can protect you , you can only trust us. If you are worried in this method, you can select place order through our Aliexpress store,Aliexpress provide buyer protection service.
NUMOBAMS Store - Amazing products with exclusive discounts on AliExpress
3)How to solve problem, if you recieved damaged machine or got problem during use.
Please take photo and video to us about the situation , information can send to samli@numobams.com or whatsapp: +86-13875981566.
Please use your order number as title.
4) Why price here is the cheapest?
Because of there is no other platform between us (like Amazon,Ebay,Aliexpress, etc),most platform will charge around 10%-25% commission from each order. So we can set the cheapest price on our official page. However, please notice that the price show on our link is pay via T/T bank transfer method, if you want pay to us in this method,please make the bank fee all charged at your side(around USD20-USD85),we need receive the price set on our page. If you want to pay via Credit Card, the price would include 3.2%, it is Credit Card company commission.
5) About tax free delivery method.
Courier company like UPS,DHL,TNT,FEDEX,EMS, China post office parcel, EUB,etc are all not include tax cost, select these delivery method,you would be asked to pay tax cost.
We now have tax free method to most main country in the world for big machine,detail rules as below.
a) For over 5KG weight parcel, EU, Thailand ,Kyrgyzstan buyer can place order directly, it is tax free and delivery to door service.RU, Belarus,Kazakstan is tax free ,but you need pick up machine from the transport company warehouse in or around your city.
b) For over 50KG parcel, USA,Australia,Japan,Philippines,Malaysia,Indonesia,Qatar,Saudi Arabia,The United Arab Emirates buyer need provide detail address to confirm freight cost. It is tax free and delivery to door service.
c)For Korea and Singapore buyer, it is delivery to door service, but you need pay tax cost .
6)About cheapest freight cost.
For most tax include area country, the tax free method we provide is the cheapest freight cost .
For other area country, the most cheapest freight cost is delivery by sea to the seaport , if you can pick up machine from the seaport and make customs clearance yourself , the freight coust would between USD100- USD300, but you have to pay tax cost ,seaport cost and customs clearance cost at your local. You can contact with your local customs to know detail cost .Please notice that we only accept T/T bank transfer payment method, if you want to use delivery by sea to seaport method. And we need detail seaport name to confirm the sear freight.
7) Why not provide delivery to door service in Russian Federation ?
Because of Russian Federation is too big, some buyer is far away from center city, some buyer is near to the warehouse. It is hardly to estimate an average delivery to door service price at beginning. So we don't add this service on our price, buyer can decide whether to buy delivery to door service according to their real situation at the destination warehouse themselves.
8)Wheter I can trace my parcel movement?
All the delivery method has tracking number and page, even for delivery by sea method, you can use the ship number to trace the movement trace on specially tracking page. We will provide to you after we send your parcel out.
